Hotline Consultant

faq

Frequently Asked Questions

ARE DAY PASSES AVAILABLE AFTER HOURS


No. Day Passes are only usable during our business hours which are 9a-5p M-F




CAN MY COLLEAGUES USE MY MEMBERSHIP TO WORK AT THE HUB WHEN I CAN’T?


No. THE HUB memberships are only one per person. We’ve tried to design our memberships so virtually every company or group can find a way to work at the space. We’d be happy to discuss which options would work for you




I OPERATE A NON-PROFIT AND CAN’T AFFORD A MEMBERSHIP. CAN I WORK AT THE HUB?


Yes. We have special pricing available for our community non-profit members to help them enjoy our space. Email info@THEHUBBSC.com for more information




DO I HAVE TO SIGN A CONTRACT TO BE A MEMBER?


No. THE HUB memberships are all month-to-month, with the exception of private offices. The only requirement we have is for a 30-day notice of cancellation - in other words completing one more billing cycle after we are given notice. Private office memberships begin with a 3 month commitment.




CAN I RECEIVE MY MAIL AT THE HUB?


Yes. We have options for businesses to use THE HUB address and receive mail here.




CAN I HAVE GUESTS AT THE HUB?


Yes. We welcome any of our members to meet clients and receive guests at THE HUB. We do have rules and request surrounding guests. For instance, if a guest wants to work for a few hours, they will need to purchase a day pass. Also, if you are meeting multiple clients, we would ask you rent the conference room during an available slot in order to accommodate your guests and respect the productivity of your fellow members




DOES THE HUB PROVIDE AN OFFICE ASSISTANT?


Yes, if book ahead of time we have staff members as assistants to your business including answering phone calls, making copies, sending emails, or welcoming guests or clients




CAN NON-MEMBERS RENT OUT THE SPACE?


Yes. Anyone is welcome to rent out our conference room and studio space. Members get monthly hours included in their membership and day-passers get a discount. Outside groups can rent these rooms out at the normal rate